Jobs

• Above average compensation
• Vacation pay and Christmas bonus depending on employment duration
• 5 days' week
• Full-time or part-time employment / flexible employment models
• Electronic work time tracking
• Permanent contract
• Staff canteen (breakfast, lunch, dinner and coffee break, soft drinks and coffee variations / hot chocolate / tea selection are included in your meal package)
• Accommodation at the staff residence depending on availability
• Dynamic extension of vacation days
• Team parties (summer party, Christmas party)
• Participation in capital accumulation program ('Vermögenswirksame Leistung')
• Top 250 Hotels special rate
• Career opportunities – open positions closed through internal promotion if possible
• Staff ideas board – compensation up to € 500.00 per idea
• Good operational results are awarded with bonus payments
• Birthday present
• Discount on internal gastronomic events
• Discount on private parties and celebrations at the Hotel am Badersee
• Working at the most picturesque place in Germany
• Outstanding leisure opportunities in Grainau: experience the Werdenfels tradition and the spirit of the Alps
• Certified Green Hotel – working at an environment-friendly enterprise

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Kamil, how long have you been at the Hotel am Badersee?

I started in October, 2016.

What did you do before you joined?

I completed my training as a restaurant professional from 1995 to 1998 and then worked as a Chef de Rang at a guesthouse in Grainau for 18 years. After the restaurant was closed, my friends that worked at the Hotel am Badersee recommended me to apply for a position there. I sent my applications to many hotels of course, but the offer of the Hotel am Badersee was by far the best and I'm still happy about my decision.

You were promoted for the Restaurant Manager position in September 2019. How did you feel about that?

At the beginning it was not easy, as I had to change my role from a team member to a manager, which means more responsibility. However, the team accepted me as their new boss and I gradually got accustomed to my role. It would be my recommendation to any team member, to have the courage to apply, when a higher position opens internally.

For you management was a new area of responsibility. To which extent were you supported by the company management?

I had lots of support. The door in our CEO's office is open at all times, every time I need help he is there to advise. This way I feel I'm not alone.

How do you like your job?

Great. I'm very enthusiastic about it and I didn't regret a single day that I am here.

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How long have you been at the Hotel am Badersee and how did you learn about the hotel?

Previously I worked in Munich and had to commute by train 4 hours a day - 1000 kilometers per week. That was not easy. One day I thought that a job here in Garmisch would be a better fit for me. I checked the market and discovered an online job posting from the Hotel am Badersee. My boyfriend who comes from this region said he could recommend the company in every respect. I applied, and since March 2018 I am responsible for online sales and marketing at the Hotel am Badersee, as well as our sister hotel ABG Conference Centre.

What did you do before you joined the Hotel am Badersee?

I was born in Moscow. I studied linguistics and public relations in Russia, in parallel I was a language teacher and also worked as a copywriter and translator. A short time after my graduation a friend of mine invited me to work as a marketing manager at a Russian IT systems integrator company. After that I worked for international IT companies for over 15 years - as a marketing manager, PR director, in sales, business development, partner channel management and in product management. It was an exciting time full of travel and challenges of any kind, however, very stressful as well, which led me to realize one day that I wanted to end my career. After I moved to Garmisch-Partenkirchen, it was an excellent opportunity to reduce stress at work - so to say, to 'downshift'.

What is your area of responsibility?

I'm primarily responsible for both hotel websites and external online portals, as well as for the social media. In fact, my responsibilities are very versatile, those include copywriting and storytelling in German and English language, building new webpages, regular checks and seasonal updates of all websites, online campaign management etc. I work to improve the search engine rankings of our webpages (SEO), produce statistics and analysis of our online performance, process images and videos and write press release materials. My favourite is the Badersee Blog, it's just a great addition to our hotel concept: the unique nature experience and all you can enjoy here in Grainau under the title 'A perfect day in Grainau' and much more.

What do you like about the hotel and about your job in general?

I fell in love with Lake Badersee at first sight already, when I first came here. It's a great pleasure to go a small round on the lake shore during the lunch break. The best about my job is that I can combine work with leisure and mountaineering - it's a great deal when you can go home at 5.30 pm instead of 8 pm. In fine weather I often go from Oberau to Grainau and back by bike, the way back is naturally more pleasant as you descend 150 m along the 20 kilometers' route. In summer you can go climbing, hiking or paddling on the Loisach after work. At the office I love the friendly, stress-free atmosphere and teamwork in our department. Here I can suggest new ideas and put them into practice, my boss advocates creativity. Also, in online marketing you can quickly see the results of your work, especially on our website of in social media - this lets you track your success on a regular basis. We run sales workshops at least once a year and go out to celebrate with our team. 

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• You easily get along with all kinds of people - national and international, old and young, talky or silent, relaxed or demanding, as well as with business and leisure guests. You find an approach to each guest and consult them from A to Z.
• You start by confirming the guest's reservation and then enter it into the system, to ensure that every colleague of yours has access to the data.
• Guest satisfaction starts at check in, so you take care that check in becomes a great start of a great holiday or business stay for the guest. Similar to that, at check out you ensure that the guest feel themselves well cared for till the last moment of their stay, that they go home with a good feeling and would love to come again.
• In Front Office there's much to do, you manage all the tasks in a conscious and responsible manner.
• You are a team player that provides for a seamless procedure in the Front Office from beginning to end. It is extremely important that the reception runs smoothly.
• The information flow at the reception plays a very important role as well. Everyone should be equally informed, no matter if the colleagues work directly with you, after or before you. This would require excellent communication and organizer skills from you.
• Colleagues from other departments normally contact the reception to get informed or to inform the others. You take care that important information is distributed correctly and in a timely manner.

Your 'personal settings':

• You enjoy direct contact with the guest and just feel enthusiastic about being a host.
• You already have experience with upscale hotels / restaurants, possibly in Front Office or in restaurant service, you understand the guests' demands and know how to meet their expectations.
• You are a reliable person that doesn't avoid responsibility to make decisions when necessary. You appreciate the positive moments in a flexible work activity and are able to keep an overview in stress situations.
• You are a true communicator. It's easy for you to talk with guests, customers and colleagues, both in German and in English. You are diplomatic and able to find the right words in a difficult situation.
• You are well organized and take care that team colleagues find your information easily anytime.
• We work in the services domain, so you are service-oriented, open-minded and ready to assist.
• You own friendly and hearty approach, along with your openness for other cultures, are the reason why guests, customers and colleagues enjoy your company.
• You don't only speak fluent German and English, but your written communication in both languages is correct. You are an advanced MS Office user, and if you are experienced with Fidelio Suite 8, you are just our dream colleague.

We appreciate good work:

• Each of our team members is entitled to good work conditions.
• Good work is awarded with appropriate compensation.
• Due to electronic worktime recording system, each working hour is recorded exactly, including overtime. This means, what is done, always gets paid.
• With a 5 days' week, enough time is left for leisure.
• We take care of our team members by providing them with breakfast, lunch, coffee break and dinner.
• We care of our employees' training and professional development by financing trainings in relevant departments.
• As a member of Top250 Hotels, you would enjoy a discount at other hotels throughout Germany.

Interested? Drop an email to our HR Manager Sabine Haude at This email address is being protected from spambots. You need JavaScript enabled to view it. 

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• At the restaurant you are the expert able to advise our guests regarding the food and drinks we offer. You know what the daily offers on the buffet are, and you also know our à-la-carte offers, the seasonal offers, as well as the drinks menue from A to Z.
• To let our guests enjoy our outstanding restaurant offer, ensure that the tables are covered properly and that the used dishes are carried away quickly.
• You guide the guest to their tables and take their orders, put those into the POS system, give orders to the kitchen team, and in the end you produce the bill and settle it with the guest.
• You are attentive enough to see at once that the guest needs something. You are there to help in no time.
• Cleanliness and hygiene, as well as compliance with our standards, are an absolute must for you.
• During parties and banquets, no matter if it is a small group or an event with more than 100 people, you keep an overview and take care of every guest's well-being together with your colleagues.
• You can manage guests' complaints professionally and make sure that the guest feels themselves well looked after.

Your responsibilities at the bar: 

• At the bar you are the expert able to provide tips regarding the offered drinks or create a concoction that exactly matches the guest's taste.
• You know the most popular drinks and all other drinks on the menue as well, you prepare and mix the drinks professionally following the recipe or exercise your creative skills when necessary.
• The bar is your realm, you are responsible for the set up, as well as for the implementation of our hygiene standards.
• Before the bar opens in the evening, you have prepared everything to provide for a quick start as soon as the first guests are there to place an order. After the last guests leave, you make sure to bring everything in order before you go.
• You take care of the guests from taking their order to getting the bill paid, keep an eye on all areas of the bar and you notice at once that a guest needs a new drink. 
• During parties or banquets, no matter for small or big groups, you keep an overview and take care of every guest's well-being together with your colleagues.
• You can manage guests' complaints professionally and make sure that the guest feels themselves well looked after.

You 'personal settings': 

• You are a committed and enthusiastic host that loves to work directly with the guest.
• You are eager to learn, interested in food and drinks, and have all our gastronomic offers at your fingertips to impress the guests with your knowledge.
• You have strong communication skills, both in German and in English, you are friendly and can easily find an approach to deal with a demanding guest.
• Selling food and drinks is in your blood, you can consult guests on gastronomic topics and promote our offers.
• Even in stressful moments you stay calm and friendly and keep an overview.
• You are experienced in gastronomy business due to a completed training as a restaurant / hotel industry professional, or you have worked at a restaurant or bar before as a service team member.
• At the bar you are in high demand as an artist or performer as well: behind the counter you are welcome to create fancy drinks or entertain you guests.
• At the bar you are also a listener and interlocutor for our guests that love a good chat at all times.

We appreciate good work:

• Each of our team members is entitled to good work conditions.
• Good work is awarded with appropriate compensation.
• Due to electronic worktime recording system, each working hour is recorded exactly, including overtime. This means, what is done, always gets paid.
• With a 5 days' week, enough time is left for leisure.
• We take care of our team members by providing them with breakfast, lunch, coffee break and dinner.
• As a member of Top250 Hotels, you would enjoy a discount at other hotels throughout Germany.

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• You clean the agreed areas professionally (guest rooms and guest bathrooms, as well as public areas: corridors and stairs), so that the hotel shines with cleanliness.
• You prepare the household items for professional cleaning in the floor office (filling up cleansing agents, guest articles and fresh linen; cleaning and checking the appliances).
• You watch out for breakdowns and provide info to your manager if anything needs to be repaired.

You 'personal settings': 

• We are a big team here, so you are a teamworker.
• It is great if you already have experience with housekeeping, however, when necessary, we would provide enough time for you to learn.
• The guest is the Alpha and Omega, and you face the guest directly on a daily basis. Therefore, you are guest-oriented, friendly and polite.
• Naturally, cleaning is your passion - loving what you do is the only way to be happy with your work.

We appreciate good work:

• Each of our team members is entitled to good work conditions.
• Good work is awarded with appropriate compensation.
• Due to electronic worktime recording system, each working hour is recorded exactly, including overtime. This means, what is done, always gets paid.
• With a 5 days' week, enough time is left for leisure.
• In part time employment, working hours are from 9 am to 2 pm or from 10 am to 3 pm.
• We take care of our team members by providing them with breakfast, lunch, coffee break and dinner.
• As a member of Top250 Hotels, you would enjoy a discount at other hotels throughout Germany.

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